Community Section -

Blinded by Labels

Ed Kless - 07/29/2011

In the past week I have been in meetings where a) the differences between the “generations” at work, b) Myers-Briggs tests, and c) PDP tests, have all been cited as the basis for decision making. In my opinion, they might as well have just added zodiac signs.

Over the years I have found these “tools” to be, at best, slightly amusing parlor tricks and, at worst, weapons used to psychologically maim people.

An example - one person retorted when I expressed my views on this hokum - “My profile says I need clear direction when given an assignment. I need to know why. When my boss gives me a “why,” I always do better on the assignment.” Really? Is there anyone who prefers to kept in the dark and doesn’t benefit from understanding why?

Do you see my point? This stuff is most universal assertions packaged in professional gobbledygook (thanks Michelle Golden for reintroducing me to that word). They are the business equivalent of, “I am a Scorpio, as a desert sign, I like long walks on the beach.”

The problem here is that these labels (Gen X, Gen Y, ENTJ, ISFP, High D, Low C, Aries, Scorpio) blind people to the truth. The best example I can give you is politics.

Last night I post this story and graph with the following comment - “Attention Republican/Conservatives, your party is not in favor of smaller government.”

My friend, John, replied, “Why would a well-paid, well-pensioned, government employee favor smaller government? And even if it’s their ‘platform’, why would anyone actually believe them?” Great point!

My reply, “For the same reasons that Democrats/Liberals believe that their president was going to end the wars - They are blinded by labels.”

Labeling people does not promote good decision making, it promotes blindness to the truth.

Comments

DANIEL D MORRIS

As a Sagittarius, I like to hunt those that like to walk on the beach.  :)

Let see, Republicans like to spend money on big government and Democrats like to spend even more money on even bigger government, and Libertarians can’t buy an election, what should we do?

Vote for the Women of Fox as they would be at least more entertaining as they spend other people’s money. 

Thanks Ed.

Brenda Richter

I’m an aquarius, so I guess I;m sitting back in the water watching you two duke it out on shore. ha ha ha

I was in a class on Friday & we did the DISC.  I agree that we shouldn’t label people.  But, we can use these exercises to constantly remember ourselves that each person is unnique & that when we work together we shouldn’t expect people to be just like us.

Ed Kless

Thanks for your input Brenda.

The problem is that most people do not think about it the way you do. They leave thinking that they have been labeled and that everyone in the room now has a label.

In short, they do more harm than good.

Matthew Tol

Guys,

I’ve been doing work with the TTI Trimetrix model (have discussed this at some length with Ron) which incorporates the DISC as well as other metrics for helping to determine people’s behavioural responses.

Must admit, I have an issue with the MB scenario as it is incomprehensible that everyone fits in to one of 16 boxes!  If that were the case, we’d all be mad…

Working out the most likely behaviours and responses as well as the most effective (or efficacious Ed?) approach to working with people is going to give you and them a better chance of success - is not this what it’s all about?

Also been doing some work on Appreciative Enquiry (again, discussed with Ron) which is an incredibly powerful process for finding out how to approach situations using the corporate intelligence and a focus on “when things were at their best” rather than the diminishing returns model of TQM etc. 

Happy to provide more information - been using this stuff for a while and it is more successful, more effective and provides far greater utility than anything else I’ve used out there.

Ed Kless

Matthew, you are going to have to go a long way to convince me about this stuff.

I would much rather deal with each person as an individual than use some “tool” to position them in a category.

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